R.E. Gilmore Investments Corp. and its subsidiaries and affiliates
(“Gilmore” or “we” or “our”), are committed to maintaining the accuracy,
security and privacy of Personal Information in accordance with applicable legislation.
IN THE EVENT THAT YOU SUBMIT PERSONAL INFORMATION TO
GILMORE OR ITS SERVICE PROVIDERS OR AGENTS DIRECTLY, YOU AGREE THAT WE MAY COLLECT,
AND AS PERMITTED OR REQUIRED BY LAW. Subject to legal
and contractual requirements, you may refuse or withdraw your consent to certain of
the identified purposes at any time by contacting Gilmore’s Privacy Officer.
If you refuse or withdraw your consent, we may not be able to provide you,
or continue to provide you, with certain services or information, which may be of
value to you. If you provide Gilmore or our service providers and agents with
personal information of another individual, you represent that you have all
necessary authority and/or have obtained all necessary consents from such person to
enable us to collect, use and disclose such personal information for the purposes
guidelines concerning the protection of Personal Information of our clients,
service providers and other individuals (“you”). If you use Gilmore’s services you
- What Personal Information do we collect?
- Why do we collect your Personal Information?
- To whom do we disclose your Personal Information?
- Where do we store your Personal Information?
- How may you obtain access to your Personal Information?
- How do we protect your Personal Information?
- Privacy and our Website
- Further Information
1. What Personal Information do we collect?
Canadian privacy legislation defines “Personal Information” broadly as information about an identifiable
individual or as information that allows an individual to be identified. For the purposes of this policy,
Personal Information means information about an identifiable individual as defined from time to time in applicable privacy legislation.
Generally speaking Personal Information does not include what is considered business contact information: your name,
title or position, business address, business telephone number, business facsimile number, or business e-mail address.
The type of Personal Information that Gilmore may collect about you includes your name, home address, telephone number,
personal email address, billing and account information, information about credit worthiness and credit history
(including Personal Information about customers whom are individuals).
2. Why do we collect your Personal Information?
In general, Gilmore collects Personal Information about our
clients and service providers in order to provide our clients with print, fulfilment
and distribution services. More specifically, we collect your Personal Information
for the following purposes:
to establish and manage customer relationships, perform professional services, and to bill for such services. This may include the sharing of Personal Information by and between Gilmore personnel and affiliated companies for such purposes;
to share Personal Information to and from third parties for the purpose of providing a complete series of services as contracted or agreed to by you. Such third parties may include book bindery operators, print finishing and related services, mail, courier and other services;
to consider whether Gilmore should establish a commercial relationship with customers, suppliers and other third parties, including to evaluate credit standing and to match credit bureau or credit reporting agency information;
to establish and maintain commercial relationships with customers, suppliers and other third parties, including to issue invoices, administer accounts, collect and process payments, and to fulfil contractual obligations;
to understand and respond to customer, supplier and other third party needs and preferences, including to contact and communicate with such parties and to conduct surveys, research and evaluations;
to provide products and services of third parties with whom Gilmore has a commercial relationship;
to distribute Gilmore business material to individuals on our mail and e-mail lists, where the individual has provided consent;
to develop and manage our databases;
to assist in the management of Gilmore’s business;
to detect and protect Gilmore and other third parties against error, negligence, breach of contract, fraud, theft and other illegal activity, and to audit compliance with Gilmore policies and contractual obligations;
to engage in business transactions, including the purchase, sale, lease, merger, amalgamation or any other type of acquisition, disposal, securitization or financing involving Gilmore;
as permitted by, and to comply with, any legal or regulatory requirements (domestic or foreign) or provisions; and
for any other purpose to which you consent.
3. To whom do we disclose your Personal Information?
From time to time, Gilmore may disclose your Personal Information to:
- service providers, including an organization or individual retained by Gilmore to perform functions on its behalf, such as marketing, data processing, document management and office services;
- an organization or individual retained by Gilmore to evaluate your creditworthiness or to collect debts outstanding on an account;
- a financial institution, on a confidential basis and solely in connection with the assignment of a right to receive payment, the provision of security or other financing arrangements;
- to legal and regulatory agencies (domestic or foreign) and insurers or others in connection with regulatory or other activities relating to the obligations of Gilmore; or
- any third party or parties, where you consent to such disclosure or where disclosure is required or permitted by law.
4. Where do we store your Personal Information?
Your Personal Information is stored in secured locations and on servers controlled by Gilmore located either at our offices or at the offices of our service providers.
5. How may you obtain access to your Personal Information?
Upon your written request, subject to certain exceptions, Gilmore will inform you of the existence, use, and disclosure of your Personal Information and will give you access to that information. Access requests should be sent to our Privacy Officer, using the contact information below. In the event that a client of Gilmore has provided your Personal Information to Gilmore, Gilmore will assist in directing you to the contact person for the client.
6. How do we protect your Personal Information?
To help protect the confidentiality of your Personal Information, Gilmore employs administrative and technological safeguards appropriate to the sensitivity of your Personal Information.
For instance, we operate secure data networks protected by industry standard firewall and password protection systems.
In addition, where Personal Information is sent to a third party for processing, we make sure, through our contracts with them, that all Personal Information is kept secure.
7. Privacy and our Website
Online Communications – In order to provide our website visitors with a service or information, visitors may voluntarily submit Personal Information to us for purposes such as asking a question, obtaining information, reviewing or downloading a publication, participating in a seminar or other event, and participating in contests and surveys. If you are known to Gilmore as a registered user of an online service, we may combine and store Personal Information about your use of our website and the online information you have provided with certain other online and offline information we may have collected.
E-Mail Communications - Occasionally, we may send marketing or promotional e-mail communications to you with information that may be useful, including information about the services of Gilmore and other third parties with whom we have a relationship. We will include instructions on how to unsubscribe and inform us of preferences if you decide you do not want to receive any future marketing or promotional e-mails from Gilmore.
link2s - Our website may contain link2s to other websites which are provided as a convenience only. Visitors are advised that other third party websites may have different privacy policies and practices than Gilmore, and Gilmore has no responsibility for such third party websites.
make such revised policy and changes available upon request to the Gilmore Privacy Officer.
Gilmore will obtain the necessary consents required under applicable privacy laws if it seeks to
collect, use or disclose your Personal Information for purposes other than those to which consent has
been obtained unless otherwise required or permitted by law.
9. Further Information
For information on Gilmore privacy practices, please contact Gilmore Privacy Officer at
R.E. Gilmore Investments Corp.
120 Herzberg Road